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Postex handles the distribution of ANVA documents, including a payment option, which are delivered to affiliated insurance advisors and policyholders in the most optimal way for both physical and digital mail. This workflow includes full compliance with NL and EU legislation.
The link with Postex makes it possible to easily offer multiple PDF documents bundled from ANVA. We ensure that both physical and digital communication is distributed fully automatically, correctly and in the corresponding house style. This is done entirely on the basis of the customer's validated and current preferred channel.
Postex makes it possible, possibly with the help of AI, to realize customized communication, tailored to different target groups and recorded centrally. This enables you as an insurer to effortlessly communicate better and more compliant with customers without adjustments. The future of AI and generative output and the integration of the Adyen platform creates new possibilities and applications, allowing each customer to be automatically better served, tailored to their individual needs. This ensures a more efficient process, significant cost savings and higher customer satisfaction.
"With the link from ANVA to Postex, you are rid of a lot of worries. The only thing you have to record in ANVA is how a customer wants to receive his mail, and Postex takes care of the rest. And in the unlikely event that a mail item does not arrive, you receive a notification and can follow it up. In short, with literally the push of a button, a lot of work and worries are taken out of your hands."
Alwien Geerts
Geerts Adviesgroep
