Acumen Services BV has been providing process optimization consultancy to insurers for 20 years. In cooperation with IT partner LINKIT BV, the 4SURE portal has been developed. This portal enables insurers to automate their customer processes. Routine actions are supported by 4SURE, leaving only knowledge-intensive tasks.
Flexible shell for front and mid-offices
In combination with ANVA, the 4SURE portal provides integral process support for underwriters. 4SURE functions as a flexible shell where front and mid-offices processes are supported. ANVA provides a robust policy and claims administration. The seamless integration between 4SURE and ANVA ensures that customer processes are handled quickly and efficiently: self service for end customers, single entry and STP process processing where possible. Both Acumen Services and ANVA have deep roots in the insurance industry. This deep domain knowledge of insurance technology ensures that 4SURE is very user-friendly and supports complex processes intuitively.
"The intuitive use and convenience of the Acumen tools (4SURE) unburdens us as a proxy and more importantly; our advisors and customers. This allows us and the advisor to help and relieve our (prospective) customers even faster and easier. The cooperation with Acumen is personal, there is fast switching & solving."
Tom Gort
Director of InComfort Assuradeuren B.V.
