ANVA now makes providing that top service extra easy. With the new Claims Accelerator, your customers will soon simply fill out their own claim forms. Just online and 24/7. That saves a lot of work! And with Business Insights reports, you'll always stay in control, with insight into your customer support, pending claims files and tasks.
In ANVA 4/5 you will already find basic functionality for claims with the ANVA Claims module. Together with our business partner EMS, we have now developed the new Claims Accelerator to complement this. A unique, cloud-based add-on to ANVA 4/5, with which you can complete claims more easily and process them at lightning speed. The 'ANVA Claims Accelerator' automates the claim intake process between customer, advisor and insurer. As a result, all data is collected in no time. All you have to do is make a final check. Is everything complete? Then you just send it to the insurer or agent for processing.
Incurring and reporting claims is never fun. That's why the "ANVA Claims Accelerator" makes this process as easy as possible. In three simple steps.
Do you receive a claim report? Then simply refer the customer to a link to report the damage online. A link on your website, or one you sent by email.
The customer completes his or her own file with missing information, documents and photos. The policy automatically selects the appropriate form.
File complete? After a final check, you transfer the file with a few clicks to the insurer or power of attorney who handles the claim.
With the 'Claims Accelerator', your client takes care of a large part of the process himself, but as advisor you always remain in control. Moreover, the additional reporting module 'Business Insights' provides daily insight into your claim numbers, status and settlement. Sort by relation, location, product type, branch or company to switch even faster. For private and business claims, proxy and provincial. So you always know what's going on!
Want to get started with the Claims Accelerator? Choose from these bundles:
One-time connection and configuration costs apply. Fixed price € 1,200.00.
"The Claims Accelerator has reduced our turnaround time considerably. If you are still in doubt whether to use the Claims Accelerator or not, I can only say one thing: just do it." says Nienke Weijers, strategic leader insurance at Financieel Fit. To help customers in a truly personal and efficient way, they were looking for an innovative solution for handling claims. They found it in the Claims Accelerator of ANVA. Curious about their experience?
Nienke Weijers, strategic leader insurance at Financial Fit
"Often with partnerships you see that they bite each other, but we actually reinforce each other. Through intensive collaboration, attending customer sessions of each other and putting roadmaps side by side, the Claims Accelerator took shape. AI makes it possible to work even more intuitively, but also preventively. Based on data, more and more can be completed in advance. That means time savings and more accurate estimates. Our fraud checks ensure that dubious claims are detected."
Luigi van Geest, Managing director EMS
"We are active users of ANVA's interfacing with EMS within our organizations. We were looking for a solution that could help us with the customer-friendly handling of claims, the accelerated settlement of claims that at the same time ensures and increased customer satisfaction. Our choice of linking ANVA with EMS seems to be the right one, also our claims handlers indicate that it is a very nice tool."
Boudine van de Klooster, Operations Manager DNB Group and Diverz!
Interested in the ANVA Claims Accelerator? Then contact us for the possibilities at anva.nl or fill in your details below and receive an order form from us.
Are you an insurer or proxy yourself and do you like the simplified claims intake with the Claims Accelerator for your network of advisors? Or do you have the ambition to eventually handle claims fully automatically (STP)? Then ask about the extension to the Claims Accelerator: the EMS Claims engine. This is also the combined way in which DNB Group/Diverz! uses the claims solutions of ANVA and EMS.
