The ecosystem that we have established around our own software solution continues to develop continuously. A large number of customers now use our partner solutions and experience the added value on a daily basis. We would like to highlight a number of collaborations between partner and customer. Below you can read about EMS and DiVerz!
"We are active users of the link between ANVA and EMS within our organizations. From DiVerz! we picked up the implementation of EMS as a project and rolled out the ClaimsEngine per office. We learned not to start 'too big', but to work together in a focused way and with focus. The involvement of our claims teams is essential. All NDB Group offices are now using EMS. For each office we monitor usage and share experiences in order to learn and discover where we can improve. We were looking for a solution that could help us simplify our working methods, deal with damage reports in a customer-friendly manner, settle claims faster and at the same time increase customer satisfaction. Our choice for the link between ANVA and EMS turned out to be the right one; our claims handlers also indicate that it is a very nice tool. The request and settlement run smoothly, while in the background control elements are well secured and performed automatically. We also really like the cooperation with ANVA and EMS. There are short lines of communication, our input is listened to carefully and always considered how we can translate ideas into practice."
Boudine van de Klooster, operations manager NDB Group and DiVerz!, customer and ambassador of ANVA
"ANVA's partner program is becoming increasingly professional. Both sides are open to working together intrinsically motivated. The partnership is supported by the whole of ANVA and not only by Ronald as partner manager. On the other hand, as a partner we are of course happy to reciprocate. We are the first to take up new initiatives together and hold each other to account for agreements made. It is crucial for our joint customers that we work closely together. We know each other's role and add something to each other's software. We also think it is important to understand each other's roadmap. That way you can get ahead of the game, reduce frustrations and find the right alignment with each other to avoid a closet-wall situation. In fact, the change in the partner program changes little for us. We know ANVA well and are satisfied with our partnership. ANVA's stability, combined with innovation and cooperation with EMS makes for a very valuable partnership for us."
Want to know more about our partners? Read it here!
