"We outsourced our ICT to an outside party and they had little experience of ANVA," says Office Manager Joke Medendorp-Miner. "So we knew for sure that we desperately needed ANVA's consultants to make the split-off possible. Because we certainly couldn't get the job done on our own. And then it actually had to be done as quickly as possible."
"After a phone call with Koen (ed. Account Manager of ANVA), we were quickly around the table and all the balls started rolling. I had a lot of contact with the ANVA consultants. Because: what needs to go over? What needs to be taken out? How are we going to port it over? We had to go back to the simplest version with only our own data. In total, it took three days to transfer all the data. And even finer: it all happened in the background so in the meantime we could just continue working in ANVA."
"We had to reset a lot of things. Certain functions are not immediately the same as they were. Arne (ed. ANVA Consultant) and his colleagues helped us tremendously with that and it immediately became a lot clearer. Certain parts of the administration were really a mess. For example, information that was in the insurance data but was no longer relevant, such as closed offices and former producers and users. What was also really nice were the questions we got back: 'Is everything working now? Are you still missing things?'
"I was prepared for the worst, but in the end I found it to be very much not that bad. There was so much work done. You see a lot of things in advance that could go wrong, but it really wasn't too bad. We have just moved to a new location. We didn't have a permanent IP address there yet. When we had just finished the split-off, we were back at ANVA's door," Joke says with a laugh.
Is your office going independent soon? Could you use some help cleaning up for the arrival of ANVA 6? Then get in touch with us.
