Licent uses eBlinqx CRM: 'A better customer journey through clear workflows'

3

July

2025

'What I personally think is really cool is that you can really involve customers much better and offer your employees a workflow that ensures a better customer journey. And integration with ANVA saves duplicate input, it's a seamless package,' says Marco Kok, responsible for CRM at Licent.

Where Licent was previously an authorized agent company with about twenty affiliated independent offices, since March 2023 these have together formed one company with (now) 41 branches. That naturally brings some challenges! For a uniform way of working, Licent has therefore been using eBlinqx CRM since October last year, a collaboration between Blinqx and ANVA. And they proactively and professionally combine customer management with smart automation.
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The unexpected collaboration between eBlinqx and ANVA

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About eBlinqx CRM

eBlinqx CRM provides a complete customer view and adds powerful CRM functionality to ANVA with all the innovative benefits of AI, such as smart forms, customized workflows, automatic call logging and processing. Want to know more? Check out our partner page.