To best support you in your business operations, you want to get the most out of our products and services. Therefore it is crucial for ANVA to stay well informed and to (learn to) understand your needs. As a customer you are central in our business strategy. Because what do you need? What are you critical of? And what do you expect from ANVA? These are just three questions that can yield a lot of different answers.
Now that we are busy developing ANVA 6, we are adding a bi-weekly sprint demo. After all, all our developments and new plans require a reaction from our customers, a reaction from you. During this demo we will show you all the innovations and update you on our progress. Several sessions have already taken place, which you can find on ANVA's secure YouTube channel. Your account manager will gladly provide you with a login. When you watch the demo live, you can ask questions or provide feedback on topics of concern to your company.
In addition to these sprint demos and individual customer meetings, there are also larger topics that require a different approach. For example, we cover prolongation, UIV and the move to the cloud in expert sessions. During these sessions, about 20 participants come together to cover a specific topic in depth. These sessions are organized physically once every six weeks to promote maximum interaction.
Our newest initiative, the Customer Advisory Board, brings together ten of our largest relationships. We deliberately choose the larger firms because the environment in which they work is often complex. If we can get it right for them, we are confident that we can deliver the same for the smaller firms. We discuss market movements, industry initiatives and user needs with them three times a year. We then take the resulting input back to the expert sessions.
To complement our customer interaction, we will soon launch Customer Success Teams. These teams are built around a group of customers and consist of an account manager, business consultant and service level manager. They lay your business and IT roadmap alongside ours and help you get the most out of ANVA. They are also ready to analyze and advise you on the impact and urgency of our software developments in both the short and long term. We understand that the introduction of a new release demands a lot from your company. Our Customer Success Teams help you make decisions about product introductions, phasing out obsolete components and reducing the transition to a new version of our software.
Finally, I'd like to take a moment to reflect on the ANVA roadmap. During ANVA Open up, Justin provided insight into the planned developments for ANVA 4/5 and the timeline for ANVA 6. To keep you informed of our developments and activities, we are breathing new life into the ANVA roadmap. You will find the most up-to-date version back on our website soon.
Looking back, we are proud and grateful for the support of our customers and ambassadors. Together with our ambassadors we have developed wonderful new functionalities that every ANVA customer can use. From now on we like to look ahead together, ask each other critical questions and encourage you to share your wishes, needs and business developments with us. This applies to the long term as well as to the day-to-day business. Because if we knew yesterday what you need tomorrow, we would be successful together. This is how we shift gears toward a future full of improvement.
Would you like to join us for a sprint demo, expert session or are you curious about our updated roadmap? Give us a call and we'll be happy to catch up with you!
