Themes

Efficient business processes

Working efficiently, managing for low margins of error, fast turnaround times and every employee in the right place. Add Agile, Lean and Scrum and you have all the ingredients for a company that runs like a well-oiled machine. Is it really that simple?

Getting a grip on your business

Working efficiently in financial services with a wide range of products and a high level of detail is inherently challenging. You have to deal with the needs of new generations of customers, constant changes in systems and a growing complexity of data structures. Add to that the demands of laws, regulations and oversight from the marketplace, along with the need to screen and certify your employees. Keeping a grip on your business sometimes seems like an impossible task.

The backbone of your business operations

With your business processes in order, you can continue to grow. That's why ANVA has been the backbone of our clients' business operations for 50 years. We're your go-to for mortgages, insurance, pensions and loans.

With some 20 million contracts, we keep the Netherlands and the Caribbean insured. Whether it's registering vehicles with the RDW, checking Fish and UBOs or exchanging your stock exchange records with VNAB systems.

  • Efficiently process large volumes of contracts and claims
  • Fully automated with checks and balances
  • Central cloud platform that handles data traffic between offline and online applications
  • Automatically and seamlessly complete processes along data points in the chain

Impactful with ANVA

With ANVA's process support functions, efficient business processes are not just a dream, but a reality. Super-fast and error-free administration and prolongation, regardless of the renewal period and composition of your contracts. Want to delve further into Efficient Business Processes? Discover below the modules we offer within our software on this topic.

Modules to the theme

Efficient business processes

Policy & Contract Management
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One central hub for all your customer and contract data. Always the most up-to-date customer records at your fingertips.
Claims Management
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Handling claims faster than ever. A mix of automation with a personal touch.
Intermediary Management
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From your group organization as an insurer, proxy and/or service provider, you work seamlessly with your agent network.
ANVA P.O. Box
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Work more efficiently thanks to digital distribution of documents and (policy) messages: low workload, smooth work process.
Co-insurance
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Tackle complex risks. This module takes administrative work off your hands by centralizing all crucial data in one place.
Business Process Management
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Task-driven work, the right expectations. Take the execution of your customer service and internal processes to the next level.
Financial Management
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Your financial management in optimal order: with our accounting integrations, your transaction data is always up-to-date.
Business Insights
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Your rock-solid foundation for smart decisions. Thanks to clear reports and dashboards, you know 24/7 how your company is doing.
Platform Management
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Whatever link in the insurance chain you are, this module is the smart foundation your business needs.
View all modules

Market developments on

Efficient business processes

DORA
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DORA stands for Digital Operational Resilience Act and aims to make organizations more resilient to cyber threats.
NVGA 2.0
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With the NVGA data exchange, as an insurer, as a risk carrier, you maintain control over the value of policies distributed through the proxy channel.
Transparent Damage-Free Years (TSVJ).
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Every car owner has to deal with it: the complicated claim-free years system according to company regulation 11 Roy-Data.
AFD industry codes
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The SIVI domain Power of Attorney Distribution deals with standardization agreements on data within the power of attorney chain.
Direct Damage Settlement (DSA).
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As a consumer, are you hit by a vehicle and your vehicle is only third-party insured? If so, the financial settlement sometimes took a very long time in the past.
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