Now that we are surveying our customer satisfaction bi-monthly and short cyclically instead of every two years, the results of already the fifth customer satisfaction survey (KTO) of 2022 are known. We previously informed you of the results of our previous four KTOs.
At ANVA, we greatly appreciate the close involvement and honest feedback of our customers. After all, these insights are very important for the continuous improvement of our products and services. In the past KTO, we focused mainly on our product development. Curious about all the ins and outs? In the specially designed infographic we would like to update you on the results.
Download the full infographic here
From the results of this KTO, we extract four concrete action items on which we will focus (extra). We:
Besides sharing your irritations, frustrations and hopefully the occasional compliment, you help us fill out the KTO to make ANVA even better suited to your needs, working methods, offerings and services in the future. We are therefore very happy to ask you to participate in the survey.
If you participate in the KTO, you can also view all results in real time. We think it is important to be transparent. Are you not yet on our list of respondents? Please let us know by sending an email to anva.nl
